Refund Policy

Refund Policy


There is only one thing we take more serious than your beauty and that is your safety. Due to the global pandemic at this time we are unable to process returns. Thank you for your patience if you have any concerns please contact us at support@chateaubellas.com


Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@chateaubellas.com

Shipping
To return your product, you should mail your product to: 

166 Northeast 96th Street Miami Shores Fl. 33138



If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

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